Frequently Asked Questions

Answers to common questions about JeevanSutra, our services, and how we support patients, families, and partners.

JeevanSutra is a healthcare support and care-coordination service based in Nagaon, Assam. We help patients and families arrange medical equipment, home care support, diagnostics coordination, patient transport, staffing assistance, and hospital referrals across Assam and the North East.

No. JeevanSutra does not provide medical diagnosis, treatment, prescriptions, or medical advice. All clinical decisions must be made by qualified doctors.

Yes. We offer both sale and rental of medical equipment depending on the item and duration of requirement.

Our services are available across Assam and the North East, subject to availability.

We help coordinate trained attendants and qualified nurses based on patient needs and availability.

No. We do not handle medical emergencies. In urgent situations, please contact emergency services or visit the nearest hospital.

No. Our website does not collect or store personal or medical information.

For most basic home-care and mobility equipment, a prescription is not required. For advanced or critical-care equipment, we may request a doctor’s recommendation to ensure proper coordination and safety.

Yes. For many rental and sale items, we assist with delivery and basic setup. We explain usage at a non-clinical level but do not provide medical or treatment guidance.

Rental duration can be short-term or long-term, depending on your requirement. Terms are discussed clearly before confirmation.

We coordinate home diagnostic services through partner labs, subject to availability in your location.

Yes. We assist with hospital and doctor coordination to help patients reach suitable healthcare facilities. Final admission and treatment decisions are made by hospitals and doctors.

Charges depend on the type of equipment or service, rental duration, location, and logistics. All costs are discussed transparently before confirmation.

Yes. Many of our services are commonly used for elderly care, post-hospital recovery, and long-term home support.

Yes. We prefer long-term, ethical partnerships with pharmacies, nurses, attendants, ambulance operators, and healthcare service providers.

Partner With JeevanSutra

We are actively expanding our network and regularly require pharmacies, trained attendants, qualified nurses, and ambulance service providers to support growing patient needs.

If you are a healthcare service provider looking for ethical, long-term collaboration across Assam and the North East, we would like to work with you.

Become a Partner